Client Feedback & Approvals

Client approvals and feedback, inside the portal

Clients comment, attach references, and approve work. Every reply lands back in ClickUp.

Client approval software lets a client review your work and sign off on it in one place, instead of across scattered email threads. In Client Glance, the client opens their portal, comments on a task, attaches a reference file, and either approves the work or asks for a change. Every reply is written straight back to the matching ClickUp task as a comment, so your team sees the feedback where the work already lives. The client never needs a ClickUp account or a login of their own.

In Review Homepage redesign
SM
Sarah M. 2h ago

Can we try a darker shade on the header? Here's a reference.

reference-header.png 840 KB
JA
Jake (Acme) 1h ago

Done, updated the mockup. Take a look.

Your response...

Why agencies turn it on

Approvals and feedback in one place

Clients review and sign off inside the portal instead of over email, so decisions stay attached to the work rather than buried in a thread.

Replies land back in ClickUp

Each comment posts to the matching ClickUp task automatically, so your team reads client feedback in the same place they do the work.

Attach references to a comment

Clients drop screenshots and files directly into a comment, so a request like a color change arrives with the example attached.

A clear record of what was decided

Comments and approvals stay on the task they belong to, so you can see what a client approved and what they asked to revise.

No client account required

The client gives feedback through the portal with a link and a password. There is no ClickUp invite, no signup, and no per-user fee.

Tied to the work in ClickUp

Feedback sits on the task it is about, so there is no second app to reconcile and nothing to copy back into ClickUp by hand.

How the Client Feedback & Approvals works

  1. 1

    Share the portal with your client

    Send the link and password. The client sees their deliverables and the tasks open for review.

  2. 2

    The client comments or approves

    They leave a comment, attach a reference, or approve the work, all without leaving the portal.

  3. 3

    Feedback shows up in ClickUp

    Each reply posts to the matching ClickUp task, so your team responds where the work lives.

Frequently asked questions

What is client approval software?

Client approval software gives a client a single place to review your work and sign off on it, instead of trading approvals over email. Client Glance does this inside the client portal: the client comments on or approves a task, and the response is recorded against the work in ClickUp.

What is client sign-off?

Client sign-off is the moment a client confirms a deliverable is acceptable so the project can move on. In Client Glance the client approves the work or requests a change from the portal, and that response is written back to the matching ClickUp task as a record.

Where does client feedback go?

Every comment and approval a client leaves in the portal is posted to the matching ClickUp task as a comment. Your team reads and answers it in ClickUp, so feedback never gets stranded in a separate inbox or tool.

Is a client portal better than email for feedback?

For project feedback, yes. Email scatters decisions across threads and people, while a portal keeps each comment and approval attached to the task it is about. That makes it clear what was approved, what needs a change, and where the latest reference file lives.

Can clients attach files to their feedback?

Yes. Clients can attach screenshots and files directly to a comment, including non-image files, and the attachment travels with the comment into ClickUp so your team has the reference in context.

Do clients need a ClickUp account to give feedback?

No. Clients comment and approve through the portal using a link and a password. There is no ClickUp invite or guest seat, so giving feedback does not add to your seat count or cost.

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